Terms & Conditions

Introduction
Welcome to Ctrl+Alt+Assist. By using this website (ctrlaltassist.co.uk), you agree to the terms outlined here. We’ve kept them clear and human because no one needs another page of scary legal jargon.
If you don’t agree with these Terms & Conditions, that’s okay—but you’ll need to stop using the site.

Who We Are
Ctrl+Alt+Assist provides virtual assistant services that help businesses reset, refocus, and run smarter. Our site gives you information about what we do, how we can work together, and resources to make your business life easier.

Acceptance of Terms
By browsing, subscribing, or booking services, you confirm that you’re over 18 and legally able to enter into agreements.

Using This Site
You agree to:

• Use the site for lawful purposes only.

• Respect all copyright, trademark, and intellectual property notices.

• Not hack, misuse, or damage the site in any way.

All content on this site—including copy, graphics, design, and downloads—belongs to Ctrl+Alt+Assist. Feel free to read and share for personal use, but no copying for commercial gain without our permission.

Services & Bookings
When you work with us, you’ll receive a service agreement outlining everything from scope to payment terms. That agreement overrides any conflicting terms in this document.

Payments & Refunds
Payments are due as set out in your service agreement or invoice. Refunds are only provided in line with the terms in that agreement.

Limitation of Liability
We do our best to keep everything accurate and helpful, but we can’t guarantee the site is completely error-free or that it will always run without hiccups. Ctrl+Alt+Assist isn’t responsible for any loss or damage from using the site or our services, except where the law says otherwise.

Privacy & Data Protection (GDPR)
We take your privacy seriously. If you share your details through our site (e.g., contact forms, newsletter sign-ups), we only use that information for the purpose you gave it. We’ll never sell or share your data with third parties without your consent, except where legally required.
Your rights under UK GDPR include:

• The right to access the data we hold on you.

• The right to correct or delete your data.

• The right to withdraw consent for marketing at any time.

For full details, see our Privacy Policy.

Cookies
Like most websites, we use cookies to make your experience smoother and help us understand how our site is used. You can control cookies through your browser settings, but some features may not work as intended without them.

Updates to These Terms
We may update these Terms now and then to keep things compliant and current. Any changes will be posted on this page.

Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be handled in the courts of England and Wales.

Contact Us
Got a question about these Terms?
📧 hello@ctrlaltassist.co.uk